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Managing Logfile Retention & Disabling Logfile Generation
INSYNCR provides flexible options for controlling how diagnostic logfiles are handled. By default, the system keeps 15 days of logs to support troubleshooting, but you can easily adjust this retention period or disable logging entirely through simple registry settings. This guide walks you through where to configure these options and the exact steps to fine-tune logfile behaviour for your environment.
Adjusting the Number of Days INSYNCR Keeps Logfiles
INSYNCR creates a new logfile each day to help with diagnostics and support. By default, the system automatically retains 15 days of history and removes older files during the nightly cleanup cycle.
If your environment requires a shorter or longer retention period, you can override the default by adding a registry value. This allows you to fine‑tune how much historical data INSYNCR keeps.
Where to Configure Retention
You can define the retention period at three different registry levels:
Scope | Registry Path | Applies To |
All users – all INSYNCR products | HKEY_LOCAL_MACHINE\Software\INSYNCR\NumberLogFiles | System‑wide |
Current user – all INSYNCR products | HKEY_CURRENT_USER\Software\INSYNCR\NumberLogFiles | Only the logged‑in user |
Current user – specific product | HKEY_CURRENT_USER\Software\INSYNCR\[PRODUCT]\NumberLogFiles | One INSYNCR product only |
Replace [PRODUCT] with the product name like INSYNCR Starter, INSYNCR Business, INSYNCR Professional, INSYNCR Viewer.
How to Set the Retention Value
- Open Start → Run, type regedit, and press OK.
- Navigate to the registry path that matches your desired scope.
- If the INSYNCR key does not exist, create it.
- In the right pane, create a new DWORD (32‑bit) Value named: NumberLogFiles
- Set its value to the number of days you want to keep (e.g., 7, 30, 60).
- Close the Registry Editor.
INSYNCR will automatically remove logfiles older than the configured number of days during its next cleanup cycle.
Disabling Logfile Generation Entirely
In some environments—especially those with strict storage limits or where logging is not required—you may want to disable logfile creation altogether. INSYNCR allows this through a simple registry flag.
Where to Disable Logging
You can disable logging at the same three levels as retention:
Scope | Registry Path | Effect |
All users – all INSYNCR products | HKEY_LOCAL_MACHINE\Software\INSYNCR\NoLogFiles | Disables logging system‑wide |
Current user – all INSYNCR products | HKEY_CURRENT_USER\Software\INSYNCR\NoLogFiles | Disables logging for the logged‑in user |
Current user – specific product | HKEY_CURRENT_USER\Software\INSYNCR\[PRODUCT]\NoLogFiles | Disables logging for one product |
How to Disable Logging
- Open Start → Run, type regedit, and press OK.
- Navigate to the appropriate registry path.
- Create the INSYNCR key if it does not exist.
- Create a new DWORD (32‑bit) Value named: NoLogFiles
- Set the value to:
- 1 → Disable logfile generation
- 0 → Enable logfile generation (default)
- Close the Registry Editor.
Once enabled, INSYNCR will stop creating new logfiles immediately.
